Returns & Exchanges

We want you to be completely satisfied with your KKNEKKI purchase, which is why we offer a 30-day return window for all unused hair accessories in their original packaging. Please ensure all items remain in their individual wrappers to maintain hygiene standards and eligibility for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unused KKNEKKI accessories in their original packaging and include the printed return slip inside the parcel.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or post office.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.